March 29, 2022

AIIM Releases CIP Town Hall Feedback and Survey

Update 4/7/2022: AIIM has clarified that the survey is open through April 20, 2022. 

As with the previous email, posting the email I just received without comment or editing except to keep it readable as a blog post. I'll have a more thorough response as a separate post. 

Good Afternoon,

Our sincere thanks to the CIPs that have provided feedback through various channels and to the 64 CIPs who joined the recent live meeting via Zoom.

Peggy Winton re-iterated her apologies for not casting a wider and more comprehensive net of feedback from among the CIP community before making the three recent changes to the CIP program: 1) exam proctoring 2) CEU submissions 3) recertification. She explained the business rationale for the changes: to modernize and grow the program by appealing to the next generation of information management professionals. Several trusted and reputable entities have switched to this model based on continuous and pervasive learning with relaxed barriers to the examination process. 

It is the intention of the AIIM staff to continue to develop the CIP curriculum and examination with regular updates. Two members of the AIIM team have been tapped for content development and CIP lifecycle management.

Questions and Comments were taken from the meeting participants using the hand-raising feature. All participants desiring to speak were given the opportunity to do so. Their speaking position was automatically assigned by the order in which their hand was raised.

Feedback provided from participants was largely consensual and can be summarized within these key areas:

  1. Proctoring. Folks feel strongly that a proctored exam means more to them and their organizations/potential employers because of the perceived rigor and restrictions imposed. There were various suggestions for ways that proctoring might be handled, based on the experience and practices of other organizations. To understand all options, AIIM is in direct communication with the meeting participants who shared their proctoring ideas in this way
  2. Recertification. Folks feel that, while the process can be cumbersome, the submission of CEUs provides an alternative to retaking the exam (which carries much angst and trepidation) as well as a justification for attending continuing education programs and events (some of which require fee approval).
  3. Folks do have an interest in new course-based learning paths (with certificates of completion awarded) as potential alternatives to a CIP exam re-sit and/or CEUs at some reasonable time intervals. (Those are currently available as part of the AIIM+ Pro subscription).
  4. CEU Submission. Folks understand that certain events and activities are more CEU-worthy than others, and they believe that AIIM is within its right to set stricter CEU acceptance parameters accordingly. They acknowledge that the process can only be fully vetted and automated if aligned primarily with AIIM programming and systems.
  5. Future Readiness. The body of knowledge upon which the exam is based and the exam question set should be updated on a regular basis. Efforts in this regard have begun at the staff level and will be expanded to include select CIP content advisors in this calendar year.

In order to receive and quantify feedback from the entire CIP community, please take 10 minutes now to let your voice be heard. 

Link to the survey: https://www.surveymonkey.com/r/XGR8XMG

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