About once a month I get an inquiry about retaking the CIP exam. It usually goes something like this: "I have heard after you take the CIP exam (and pay for it), even if you fail the exam you can re-take the exam at no additional charge for an unlimited number of times until you pass. Are you able to verify this information?"
I'd love to track down the source of this rumor, because it is categorically untrue.
When we developed CIP, one of the things we looked at in the industry was how other certifications addressed retakes. Some offer free retakes, many offer discounted retakes, and many require candidates to pay the full price of the exam for any subsequent attempts. We opted to follow this last approach. So here's how the retake process works.
If a candidate is unsuccessful on the CIP exam, the candidate must pay the full exam fee to retake it. In addition, the candidate must wait 15 calendar days to reschedule. This is a security feature to help ensure that unscrupulous types can't take the exam repeatedly over a short period and memorize and sell our exam questions to "exam cheat" sites.
If the candidate is unsuccessful again, that candidate will have to pay the exam fee again for each subsequent attempt AND wait an additional 90 calendar days to reschedule.
We make some exceptions to this policy on a case-by-case basis. For example, if a significant technical issue occurs that appears to have impacted a candidate's attempt, I may decide to grant a discounted or free exam retake. But this is very much the exception to the rule. In almost all cases, candidates will have to pay the full exam fee for every attempt.
Questions or comments? Please reach out to me directly at jwilkins@aiim.org.
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