July 31, 2023

Upcoming Industry Meetings - August 1 - 31, 2023

Here are the industry webinars and events I'm aware of for August 1 - 31, 2023. Larger events like conferences are listed through November 30, 2023 because they have longer lead times. I don't have anything to do with any of these from a planning perspective, so please reach out to the individual event producers with any questions. I also don't get paid or get anything out of this.

8/2/2023 - Info-Tech Research Group, Design and Implement a Business-Aligned Security Program

8/2-3/2023 - The Digital Workplace Conference, Melbourne, AU 

8/3/2023 - ACMP Ohio, 7 Change Management Strategies to Transform Your Projects

8/3/2023 - NAGARA, Letting Go is Never Easy

8/3/2023 - IRPAAI and IBM, Augmenting Your Workforce in a Digital-First World 

8/7-9/2023 - NIRMA 2023, Las Vegas, NV

8/7-9/2023 - Ai4 2023, Las Vegas, NV

8/8/2023 - AIIM+, Meeting the Challenge - M365 - Purview Insider Risk Management in Action (members only)

8/8/2023 - MER Sapient and Contoural, Using M365 PowerApps to Dynamically Present and Publish Your Records Schedule 

8/8/2023 - ACMP, Conflict De-escalation and Resolution (members only)

8/8/2023 - Access, From the Box and Beyond: Five Reasons to Store Your Records Offsite

8/8/2023 - Alta Associates' Executive Women's Forum, WOI Forum: Generative AI: Friend or Foe of the Corporation - a Privacy and Security Perspective

8/9/2023 - Orchestry, Step by Step Guide to Records Management with Microsoft Purview

8/9/2023 - AIIM and Rocket Software, When AI, Automation, and Content Intersect: Rumor vs. Reality

8/9/2023 - IAPP and Exterro, AI & ethics: New developments, regulatory considerations and ethical obligations (members only)

8/10/2023 - ARMA, Hello Goodbye, Goodbye Hello (members only)

8/10/2023 - MER Sapient and Epiq, The Power Couple: How Records Managers and Security Are Key to Information Governance

8/10/2023 - Contoural, M365 Summer School Part 1: Overview and Framework

8/15/2023 - Contoural, M365 Summer School Part 2: Retention for SharePoint and Teams

8/15/2023 - KMWorld and Access, Game-Changing Technologies in Machine Learning and AI

8/15-16/2023 - RIMPA Global, Canberra Symposium: Imagining the IM Future Beyond Tomorrow

8/16/2023 - Meru Data, Intersection of Privacy Laws and AI 

8/16/2023 - IAPP and Securiti, Managing privacy in the era of generative AI (members only)

8/20-24/2023 - ILTA, ILTACON 2023, Orlando, FL

8/21-23/2023 - ISACA and IIA, GRC 2023, Las Vegas, NV

8/21-25/2023 - Microsoft 365 Conference & Power Platform Conference, Seattle, WA

8/22/2023 - MER Sapient and ZL Technologies, File Clean-Up: Defensibly Purge Your ROT 

8/23/2023 - RIMPA Global, Sydney | Symposium

8/23/2023 - Contoural, M365 Summer School Part 3: Retention for Email

8/24/2023 - Access, From Manual to Intelligent: How AI is Transforming Records Management

8/24-25/2023 - SANS Security Awareness: Managing Human Risk Summit

8/29/2023 - Contoural, M365 Summer School Part 4: Security and Privacy

8/29/2023 - Zasio, Virtual Coffee with Consulting: AI and Big Data – Rewards, Risks, and RIM Implications

8/31/2023 - Access, Unlocking Records and Information Management: Exploring Emerging Frontiers with Tech

9/6/2023 - Digital Government Institute, 11th Annual 930gov Conference, Washington, DC

9/6-7/2023 - Capture & IDP Conference, Chicago, IL

9/12-14/2023 - Salesforce Dreamforce 2023, San Francisco, CA

9/14-15/2023 - Digitalization in Oil and Gas Conference, Houston, TX

9/15/2023 CollabCon Conference 2023, Orlando, FL 

9/18-19/2023 - ARMA New England, 2nd Annual Golf Benefit and Education Day

9/18-20/2023 - Georgia Records Association Annual Conference, Peachtree City, GA

9/18-21/2023 Enterprise Data World, Anaheim, CA 

9/19-21/2023 - Exterro XChange, New Orleans, LA 

9/19-21/2023 - TechLearn 2023, New Orleans 

9/19-21/2023 - Info-Tech Live, Las Vegas, NV 

9/21/2023 - InfoAdvocates, Records Management, neXt

9/21/2023 - InfoAdvocates, eDiscovery, neXt

9/26/2023 - The Rise of Privacy Tech, TROPT AI Global Summit, virtual 

9/29-30/2023 - ACMP, CHG MGMT SUMMIT, Toronto, ON

10/1-5/2023 - Hyland CommunityLive 2023, Las Vegas

10/2-4/2023 - InfoGovWorld 2023, San Diego, CA

10/3-4/2023 - AIIM International and AIIM Florida, Solutions Showcase and Strategy Summit

10/3-4/2023 - Big Data & Analytics Montreal Summit 2023, Montreal, QC 

10/3-6/2023 - RIMPA Global, RIMPA Live 2023, The Gold Coast, Queensland, Australia

10/5-6/2023 - IAPP Privacy.Security.Risk 2023, San Diego, CA

10/9-11/2023 - ARMA InfoCon 2023, Detroit, MI

10/11/2023 - BoxWorks, virtual 

10/11-12/2023 - OpenText World 2023, Las Vegas, NV

10/25-27/2023 - (ISC)2 Security Congress 2023, Nashville, TN

11/2-3/2023 - IAPP, AI Governance Global 2023, Boston, MA

11/3/2023 - TSLAC and TXDIR, e-Records 2023, Austin, TX

11/6-9/2023 - KMWorld, Washington, DC

11/8-10/2023 - Privacy + Security Forum, Washington, DC

11/13-16/2023 - IAPP, European Data Privacy Congress, Brussels, BE 

11/14-16/2023, Xplor 2023 CCM Summit, Orlando, FL

11/14-27/2023 - Microsoft Ignite, Seattle, WA and online

11/28-29/2023 - IAPP, ANZ Summit 2023, Sydney, AU 

If you know of a webinar or other event during this period that is focused on IM, IG, RM, etc. that's not listed, let me know here or at jesse.wilkins@athroconsulting.com. Vendors, other associations, consultants, etc. all welcome as long as the event is educational and not completely self-serving, e.g., no demos. No charge to list your event or to access the list. 

If you're looking for a speaker, I'm available to speak at your chapter or event. For more details, see https://informata.blogspot.com/2022/06/im-available-to-speak-at-your-meeting.html; this post also lists a few other speakers who are available and quite good. I published a separate blog post about how to find speakers and what to look for at https://informata.blogspot.com/2022/06/finding-speakers-for-your-event-part-1.html

July 21, 2023

ARMA and RIMPA Global Announce Global Information Consortium

At the ARMA Canada Information Conference this week, ARMA and RIMPA Global announced the formal launch of the Global Information Consortium. RIMPA had previously announced this in April

RIMPA's announcement from this week on their website is scanty; ARMA doesn't have anything on their website at all. And the GIC web page is bare bones as well. As more information becomes available, I'll post it here, but for now, there's something going on but there's very little detail as to what it actually is. 


IGIM Industry Associations Playing Nicely - Or Are They?

Over the last year or so, I've seen a lot more cooperation between the various IGIM industry associations I'm a member of. In some cases it's been formal partnerships, such as the one between ARMA and RIMPA. In other cases, it's more of a "let's play nicely together", as was the case with the certification panel I moderated at AIIM23 and the keynote panel I moderated at ARMA Canada 2023. 

At ARMA Canada 2023 this week, ARMA and RIMPA announced a broader initiative called the Global Information Consortium. RIMPA had previously announced this in April, but it likely didn't get much notice or traction on this side of the pond. And I'm still not sure what this means, as the website is just a landing page and signup page with no information about members, how to get involved, etc. I don't believe AIIM is a participant, at least not yet. 

But the point of this post is events. Over the last few years, the vendor-neutral IGIM calendar in North America has looked something like this: 

  • February: InfoAdvocates InfoGov Day, online
  • March: InfoGovWorld Media, Information Governance Summit, San Diego, CA
  • April: AIIM, various locations
  • May: MER, Chicago with one exception
  • June/July: ARMA Canada, various locations
  • September/October: InfoGovWorld Media, InfoGovWorld, virtual
  • October: ARMA InfoCon, various locations
But the next 12 months will see significant shakeups. AIIM has created a new event, the Solutions Showcase and Strategy Summit, scheduled for October 3-4 in Tampa, FL. This is the same dates as InfoGovWorld, which is now an in-person event, and only a few days before ARMA InfoCon 2023. ARMA has taken over the former MER conference, now rebranded as InfoNext, and perhaps in response, has decided to hold it April 8-10, 2024 in Palm Springs, CA, the week after AIIM24 in San Antonio. 

In both cases, these events are green field - that is, AIIM could have held the SS&SS anywhere and any time. And since MER InfoNext is rebranding and moving, same same. But in both cases management decided to hold their events in close proximity to established and already scheduled events. 

So my question to both AIIM and ARMA is - why? Why would you intentionally schedule on top of another event? And please don't insult our intelligence by saying that those were the only dates available. You have the entire country, and almost any week, to hold your events. This cannot be other than an intentional bid to make those of us in the industry choose between them. You may find that their event is preferable to yours.... And in the case of ARMA InfoNext, it's unlikely that most prospective attendees would be able to get the money and time out of the office to go to both AIIM and InfoNext. But maybe there's less overlap than I think, though speakers and vendors may disagree.  

Since InfoCon was scheduled a year ago, I'm already signed up to do a precon workshop and a panel there, so AIIM doesn't get my rego or presence for their fall event. Similarly, since AIIM24 was scheduled at least a year ago, ARMA InfoNext probably doesn't get my rego or presence for their event, though as a consultant I have slightly more flexibility than most.

I'd love to get some insight from AIIM and ARMA as to their thought process, but I won't hold my breath. Likewise, I'd love more information on what exactly the GIC entails, but likewise. Whenever they get around to providing additional details, I'll post them here. 

July 13, 2023

Upcoming Industry Meetings and Webinars - July 16 - Aug 15, 2023

 Upcoming Industry Meetings and Webinars - July 16 - August 15, 2023

Here are the industry webinars and events I'm aware of for July 16 - August 15, 2023. Conferences are listed through October 31, 2023 because they have longer lead times. I don't have anything to do with any of these from a planning perspective, so please reach out to the individual event producers with any questions. I also don't get paid or get anything out of this.

7/17/2023 - IAPP, CPRA is here: How to get ahead (members only)

7/17-19/2023 - ARMA Canada 2023, Toronto, ON

7/18/2023 - ARMA Central Missouri, Planning Meeting. Contact Lori Grothoff at lgrothoff@orscheln.com to RSVP.

7/18/2023 - Contoural, Part 3 - Executing Privacy Summer School - Data Retention Policies

7/18/2023 - ACMP, The Power of Both: ACMP & ICF Insights Series: Driving Change Through A Coach Approach (members only)

7/18-21/2023 - NAGARA 2023, Cincinnati, OH

7/19/2023 - ARMA SCIE, Litigation Hold Policies for Public Agencies

7/19/2023 - Info-Tech Research Group, Establishing Your Responsible AI Guiding Principles

7/20/2023 - Iron Mountain, Generative AI and Information Governance: Friends or Foes?

7/20-21/2023 - RIMPA Global, Geelong | Symposium

7/24/2023 - ARMA Southwestern Ontario, Annual General Meeting

7/25/2023 - LegalRM, ILTA Masterclass: How teamwork makes the information governance dream work!

7/25/2023 - ARMA and Access, The Yin and Yang of Information Management: Unleashing the Power of Records Management and Information Governance

7/25/2023 - AIIM+ and Square 9, 3 Ways to Streamline Your Accounts Receivable Customer Onboarding (members only) 

7/25/2023 - Institute of Operational Privacy Design, Design Process Standard Launch

7/26/2023 - AIIM, Mega Webinar: Information Management in the Age of AI

7/26/2023 - Contoural, Part 4 – Executing Privacy Summer School – Privacy Enabled Incident Response

7/26/2023 - Info-Tech Research Group, Design an Enterprise Architecture Strategy

7/27/2023 - ARMA and LegalRM, Hello Goodbye, Goodbye Hello (members only)

7/27/2023 - ACMP, Including Al Ethics in OCM Now a Necessity (members only)

7/27/2023 - RIMPA Global, Adelaide | Roadshow

7/28/2023 - ARMA California Summer Conference, Irvine, CA

8/2/2023 - Info-Tech Research Group, Design and Implement a Business-Aligned Security Program

8/2-3/2023 - The Digital Workplace Conference, Melbourne, AU 

8/3/2023 - ACMP Ohio, 7 Change Management Strategies to Transform Your Projects

8/3/2023 - NAGARA, Letting Go is Never Easy

8/3/2023 - IRPAAI and IBM, Augmenting Your Workforce in a Digital-First World 

8/7-9/2023 - NIRMA 2023, Las Vegas, NV

8/7-9/2023 - Ai4 2023, Las Vegas, NV

8/8/2023 - MER Sapient and Contoural, Using M365 PowerApps to Dynamically Present and Publish Your Records Schedule 

8/9/2023 - AIIM and Rocket Software, When AI, Automation, and Content Intersect: Rumor vs. Reality

8/10/2023 - MER Sapient and Epiq, The Power Couple: How Records Managers and Security Are Key to Information Governance   

8/10/2023 - Contoural, M365 Summer School Part 1: Overview and Framework

8/15/2023 - Contoural, M365 Summer School Part 2: Retention for SharePoint and Teams

8/15-16/2023 - RIMPA Global, Canberra Symposium: Imagining the IM Future Beyond Tomorrow

8/20-24/2023 - ILTA, ILTACON 2023, Orlando, FL

8/21-23/2023 - ISACA and IIA, GRC 2023, Las Vegas, NV

8/21-25/2023 - Microsoft 365 Conference & Power Platform Conference, Seattle, WA

8/24-25/2023 - SANS Security Awareness: Managing Human Risk Summit, Las Vegas, NV

9/6-7/2023 - Capture & IDP Conference, Chicago, IL

9/12-14/2023 - Salesforce Dreamforce 2023, San Francisco, CA

9/18/2023 - ARMA New England, 2nd Annual Golf Benefit and Education Day

9/18-20/2023 - Georgia Records Association Annual Conference, Peachtree City, GA

9/19-21/2023 - Info-Tech Live, Las Vegas, NV 

9/21/2023 - InfoAdvocates, Records Management, neXt

9/21/2023 - InfoAdvocates, eDiscovery, neXt

9/26/2023 - The Rise of Privacy Tech, TROPT AI Global Summit, virtual 

10/1-5/2023 - Hyland CommunityLive 2023, Las Vegas

10/2-4/2023 - InfoGovWorld 2023, San Diego, CA

10/3-4/2023 - AIIM International and AIIM Florida Solutions Showcase and Strategy Summit, Tampa, FL

10/3-6/2023 - RIMPA Global, RIMPA Live 2023, The Gold Coast, Queensland, Australia

10/5-6/2023 - IAPP Privacy.Security.Risk 2023, San Diego, CA

10/9-11/2023 - ARMA InfoCon 2023, Detroit, MI

10/11/2023 - BoxWorks, virtual 

10/11-12/2023 - OpenText World 2023, Las Vegas, NV

10/25-27/2023 - (ISC)2 Security Congress 2023, Nashville, TN

If you know of a webinar or other event during this period that is focused on IM, IG, RM, etc. that's not listed, let me know here or at jesse.wilkins@athroconsulting.com. Vendors, other associations, consultants, etc. all welcome as long as the event is educational and not completely self-serving, e.g., no demos. No charge to list or to access the list. 

If you're looking for a speaker, I'm available to speak at your chapter or event. For more details, see https://informata.blogspot.com/2022/06/im-available-to-speak-at-your-meeting.html; this post also lists a few other speakers who are available and quite good. I published a separate blog post about how to find speakers and what to look for at https://informata.blogspot.com/2022/06/finding-speakers-for-your-event-part-1.html

July 9, 2023

Certifications in the Information Management Industry Part 2 - The Certified Records Manager and Certified Records Analyst

Other parts in this series: 

In the interests of full disclosure, I was the technical architect for the AIIM CIP in 2011 and the program and exam architect in 2016 and 2019. I also served on the scoring committee for the 2022 update to the ARMA IGP. For the others listed, my only involvement is as a certified holder of their credential, and, as required, a member of ICRM. 

The Institute of Certified Records Managers (ICRM), and its flagship certification, the Certified Records Manager (CRM), were the first certifying body and certification in the field of records management. The ICRM was established in January 1975, and while the first certification exam was delivered in 1974, the first CRMs were not granted certification until March 1975. These first CRMs were awarded by review, rather than through a formal certification exam. 

Other key dates: 

  • 1990 - the ICRM established the CRM/Nuclear Specialist (CRM/NS).
  • 2016 - the CRA was established.
  • 2017 - the CRM/Federal Specialist (CRM/FED) was established. 
  • 2020 - the CRM/CIGO was established. 

You can read more about the history of the ICRM in Steven Whitaker's article at 

https://www.icrm.org/node/3147.

The CRM and CRA Exams

Candidates for the CRM are required to document at least one year of professional work experience in records management and have completed a bachelor degree in any subject. Each year less of education requires documentation of an additional year of professional work experience. Eligibility for the CRA is the same. 

Candidates must pay a $100 nonrefundable application fee. 

The CRM consists of six exams. Parts 1-5 are multiple-choice exams, consisting of 100 questions each:

  • Part 1: Management Principles and the Records and Information Management Program
  • Part 2: Records and Information Creation and Use 
  • Part 3: Records Storage, Retrieval, Conversion, and Facilities
  • Part 4: Records Identification, Protection, Retention, and Disposition
  • Part 5: Technology

A candidate must pass all five parts in order to take Part 6, Business Cases. Part 6 consists of two essay questions in the form of case studies. Passing Part 6 awards the CRM designation. The exam is proctored and timed, and available only through online virtual proctoring via the Examity platform. 

Candidates have five years to complete a certification. Candidates who complete Parts 2, 3, and 4 are awarded the CRA designation and the five-year requirement to complete the CRM is waived. 

The cost for Parts 1-5 is $100 per exam. The cost for Part 6 is $150. 

Special Designations

CRMs can also take up to three additional special designations: 

  • CRM/NS - Nuclear Information Specialist. From the ICRM website
    • CRMs or CRAs with four years of nuclear industry experience and who are members of NIRMA are eligible to take the Nuclear Information Specialist exam. The exam consists of 100 questions. 
  • CRM/FED - Federal Specialist. From the ICRM website
    • The CRM/Federal Specialist was developed for CRMs whose field of professional practice involves RIM programs of the U.S. Government, whether as a Federal government employee, uniformed military, vendor, consultant, or contractor. The Federal Specialist exam includes 100 questions over a variety of federal government related areas. Candidates must document four years of Federal records management experience. 
  • CRM/CIGO - This is a joint certification with the Certified Information Governance Officers Association (CIGOA). CRMs who pass the CIGO exam receive the CRM/CIGO designation, and all continuing education requirements are managed by the ICRM. Update 12/5/2023: As of sometime in September 2023, the partnership between the ICRM and CIGOA has been dissolved. Not sure what this means for the former CRM/CIGOs in terms of CIGO renewal in particular - more information to come. 

The CRM and CRA exams are developed through an open process, meaning that an open call for volunteers is made and volunteers can sign up to write exam questions. The exams have not gone through a psychometric validation process for some time. The exams use an item bank and randomization within each exam. 

Maintenance

In order to maintain their designation, CRMs and CRAs must complete 100 hours of certification maintenance points (CMPs) over a five year period. The certification period starts January 1 or July 1 immediately following the awarding of the CRM or CRA designation. 

CRM/CIGOs are required to complete an additional 20 hours of CMPs over the same period, or a total of 120, to fulfill the CIGO maintenance requirements. Update 12/5/2023: This is no longer valid. 

Uniquely, CRMs and CRAs are also required to maintain membership in the ICRM; as of this writing, membership is $200 a year. CRM/NS are also required to maintain membership in NIRMA, which is $325 a year.

CRM and CRA in a Nutshell

  • Exam cost: $100 application fee, $100 each for Parts 1-5, $150 for Part 6. Total cost: $750
    • CRA: $100 application fee + $100 each for Parts 2-4. Total cost: $400
  • Experiential requirement: Yes
  • Formal educational requirement: No, but can offset experiential requirements
  • Training requirement: No 
  • Proctored and timed exam? Yes
  • Valid exam? No
  • Exam developed through open process? Yes 
  • Code of ethics: Yes
  • Renewal requirements: Yes, 100 CMPs over 5 years and $200/year annual membership
  • Accredited: No

July 3, 2023

IAPP Announces Beta Exam Opportunities

The International Association of Privacy Professionals (IAPP) has announced the availability of updated beta exams for a limited time. The CIPP/US, CIPP/E, CIPT, and CIPM have all been updated and are about to enter beta testing. Candidates can sign up for the exams for $275, which is up to 50% off the normal exam cost. Registration is currently open for all four beta exams. 

Here are the windows to take the respective exams: 

  • CIPP/E and CIPM: July 24 - August 5, 2023
  • CIPP/US and CIPT: August 7 - 19, 2023

For more information, to access the updated bodies of knowledge, or to register, visit https://iapp.org/certify/cippe-cippus-cipm-cipt-beta-exams/